The Quantity Shipped depends on the setting at “POS Defaults and Comments” in SYSTEM MANAGEMENT (10.2.6.2 field 10 page 1). If the Qty Ship Flag is set to <O>, the amount displayed will be the Quantity Ordered.

This is used when there are purchase overlaps. (Example: A delivery has been made to the location but has not yet been received.) After the sale, the Quantity on Hand will be negative. When the inventory is received, it will be the true amount. If the Qty Ship Flag is set to <H>, the amount shipped will be no greater than the Quantity On Hand. If the Quantity Shipped is less than the Quantity Ordered, this will be recorded in the "Source of Back Orders Report" (1.6.1), the "Back Order Report" (1.6.2) and the "Lost Sales Report" (1.7.1).

If the Quantity Discount Calculation (field 36 page 3) is set to <S>hipped and the Quantity Shipped Flag (field 10 page 1) is set to Quantity on <H>and in “POS Defaults & Comments” in SYSTEM MANAGEMENT (10.2.6.2), the Quantity Special Pricing will be calculated off of the Quantity Shipped. If the Quantity Discount Calculation field is set to <O>rder, the Quantity Special Pricing will be Calculated off of the Quantity Ordered. This feature is used to give the Customer the Quantity Discount price if they order the correct amount, but you must Back Order a portion or all of the order. This may be treated as a “Rain Check” for the customer. BE AWARE – Any Back Orders created will also carry the discounted price, which will be maintained when Back Orders are filled.

If the “Back Order Flag” is “Y” in “POS Defaults & Comments” in SYSTEM MANAGEMENT (10.2.6.2 field 9 page 1), the message “Enter Y to create a Back Order for this Invoice” will be displayed after the order is finalized. (You may set up a default answer for the Back Order message to be Yes or No for the individual Customer in "Customer Entry" in ACCOUNTS RECEIVABLE (6.1.1 field 33 page 2). The “Back Order Flag” must still be set to “Y” for this feature to be turned on.) 

To create a Back Order, enter a <Y> and press <ENTER>. This will create a Back Order that affects Purchasing. This is also recorded in the "Back Order Report" (1.6.2).

Please refer to “Convert Back Order to DI” for instructions on how to convert a Back Order to a Debit Sales Order.