Customer Number
Previous Topic  Next Topic 

The Customer Number is used to enter either an existing customer, a one-time Walk-In cash customer or to create a new customer. Enter the 10-digit customer number, which is the customer's telephone number.


For more information on how to Lookup Customers refer to "Customers" under Lookup/Select in General Help in the Procedures section.


There is a setup in “POS Defaults and Comments” in SYSTEM MANAGEMENT (10.2.6.2 field 70 page 4): Prompt for Order Placed By. If enabled, you will be prompted for the following after entering the customer number in "POS Order Entry".


Placed By:

Placed By Phone Number:


Both are free-form fields, so you can enter phone extensions or any other info in the Phone Number field. Placed By info is added to the comments at the bottom of the order. These prompts can also be accessed from the bottom Enter Selection prompt by entering <PB>.


Enter the Customer Number and press <ENTER>. Once a Customer Number has been entered, the following information may be displayed in the center of the screen: POS Notes, Authorized Buyer and Salesperson of Record (if entered in the “Customer Entry” in ACCOUNTS RECEIVABLE (6.1.1 fields 14, 24, and 31 pages 2 & 3), Last Buy Date (if customer has made a previous order and invoices have been posted). A maximum of 12 Authorized Buyers will be displayed.


Note: There is an option to Control what customers are allowed to or are not allowed to purchase at Point of Sale. See "Customer Hold POS Entry" (2.2.2.9) in Sales Management for more details.