<FC> = Full Comments: When <FC> is toggled on from the Enter Selection prompt, all comments will be viewable within the section of the screen in the part number information field (6). Other fields like the <SI> POS Special Instructions that are added to an order will display below the Bottom Order Comment and Customer Invoice Comment. Once in full comment "mode" you will remain in this mode until you enter <FC> again. This is a display only option, when editing the part numbers, the comments will disappear until you are finished editing. The help option will be highlighted while in <FC> mode.
<DC> = Display Comment: You have the ability to display or suppress the line item comment on the screen. The first four lines of the comment will appear. Enter a <DC> at the Enter Selection prompt, and press <ENTER>. Use the <Right Arrow> and <Left Arrow> keys to scroll the comment lines and the
<Up Arrow> and <Down Arrow> keys to go to the next comment.
<C> = Comment on the Bottom of Order: You may type a comment for an individual Order. The comment is printed on the bottom of the description portion of the Order. You have one hundred (100) lines available for a comment.
<IN> = Create/Display Internal Comment: An Internal Comment is a free-form comment that may be created and displayed for the specific Order. The comment will automatically pop-up and display on the screen whenever the Order is retrieved. Use this comment to make your counter people aware of special instructions or anything else related to this Order. The comment will not print on an Invoice or on any report, but will remain with the Order until it is deleted.
NOTE: The Internal Comment will also appear in “Unposted Invoice Maintenance” (6.3.1) and “Enter P.O. into Posted Invoice/Show Applied Items” (6.3.5) in ACCOUNTS RECEIVABLE.
To delete the Internal Comment you must clear out each line individually by pressing the <CTRL> and <C> keys at the same time. The comment may be deleted even after the Order has been finalized.
<IC> = Edit Invoice Comment: This feature allows you to edit the Customer’s Invoice Comments for the specific Order only. This may be password protected in “POS Passwords” in SYSTEM MANAGEMENT (10.2.6.3 field 33 page 3).
Invoice Comments are entered in “Customer Entry” in ACCOUNTS RECEIVABLE (6.1.1 <IC> option). If the comment is edited here, then it will be stored in its edited version in the Order record and will remain the same after posted. That means that even if the Customer Invoice Comment is changed in ”Customer Entry” in ACCOUNTS RECEIVABLE (6.1.1 <IC> option) it will not affect the Invoice Comment that was edited for this particular order.
<SI> = Special Instructions: A Special Instruction may be added to an Order. The Special Instruction will be included in the Comments when the Order is printed.
This is not a free-form comment but is created at “POS Special Instruction” in SYSTEM MANAGEMENT (10.2.6.7). This may be password protected at “POS Passwords” in SYSTEM MANAGEMENT (10.2.6.3 field 32 page 3).