If the quantity shipped is less than the quantity ordered, this will be recorded as a Back Order in "Source of Back Order Report" (1.6.1) and "Lost Sales Report" (1.7.1) if setup.

To create a Back Order, enter a <Y> and press <ENTER>. Back Orders affect the calculation of Order Level and Stock Level, thus affecting Purchasing. This is also recorded in the "Back Order Report" (1.6.2).

Please refer to “Convert Back Order to DI” for instructions in converting a Back Order into a Debit Sales Order.

To not create a Back Order, enter an <N> and press <ENTER>.

If the “Back Order Flag” is “Y” in “POS Defaults & Comments” in SYSTEM MANAGEMENT (10.2.6.2 field 9 page 1), the message “Enter Y to create a Back Order for this Invoice” will be displayed after the order is finalized. (You may set up a default answer for the Back Order message to be Yes or No for the individual Customer in "Customer Entry" in ACCOUNTS RECEIVABLE (6.1.1 field 33). The “Back Order Flag” must still be set on “Y” for this feature to be turned on.)

The determination to print Back Order information on a reprint will depend on whether or not a Back Order was created when the Order was initially finalized.

If the Quantity Discount Calculation field is set to <S>hipped and the Quantity Shipped Flag is set to Quantity on <H> and in “POS Defaults & Comments” in SYSTEM MANAGEMENT (10.2.6.2 fields 36 & 10), the Quantity Special Pricing will be calculated off of the Quantity Shipped. If the Quantity Discount Calculation field is set to <O>rder, the Quantity Special Pricing will be Calculated off of the Quantity Ordered.

This feature is used to give the Customer the Quantity Discount price if they order the correct amount, even if you must Back Order a portion or all of the order. This may be treated as a “Rain Check” for the customer.

Note: Any Back Orders created will also carry the discounted price, which will be maintained when Back Orders are filled.