The Warranty Report gives you a list of all warranty returned (defective) items generated from a Warranty Invoice (WI) in “POS Order Entry” (1.1). This report is helpful to give to your vendors to verify warranty returns.
This report can be narrowed down to a specific Vendor Code. You may also create a "Return to Vendor" Invoice from the Warranty Report. You must enter a Vendor Code to activate these features. The system will create return inventory entries by Location. This invoice will print on your regular invoice paper.
The Order must be posted in order to create a Return to Vendor invoice.
You may downcount the Inventory from the Warranty Report.
A freeform comment may be printed on the Return to Vendor Invoice. This is very useful to put special instructions or reasons for the return.
After the Warranty Report is printed you have the choice of purging the warranty item(s) just printed. To purge, enter a <P> and press <ENTER>.
You may view on the <S>creen or <P>rint this report.
The view screen function requires an AccuTerm© station or terminal capable of viewing 132 columns. Update fields 13, 14, and 16 in “Port Entry” in POINT OF SALE (1.10) to enable this function.
After the report is displayed to the screen you also have the option of entering a <D> to download the report to your local hard drive. When downloading the file, the path defaults to C:\TEMP but will use the setup in “Port Entry” (1.10 field 16) for the download path. This directory must exist on the PC executing the download. The Windows© file name will be the report name concatenated to the port number, then .TXT. For example: ORDER.RPT10.TXT, where 10 is the port number or ORDER.RPT10TAB.TXT for the TAB Delimited file name.