Perfection Software

       Manager Questionnaire

Company & Ph#: ___________________________                Owner’s Name: _________________________

Installer: __________________________________                Installation Date:   _______________________

Scale:     1- Unacceptable         2 – Poor        3 - Acceptable                4 - Very Good                5 - Excellent

Support Manager’s Evaluation:

_____        11.        Was the modem properly tested with Perfection Software while the installer

                         was on-site?

_____        12.        Did the installer verify (in detail) that all hardware was received?

_____        13.        Did the installer understand where all hardware went before leaving for the             

                         Customer Site?

_____        14.        Were all setups, pertinent data, and the customer floor plan with the

.                         proper information recorded returned to Perfection Software?

_____        15.        Was the Cold-start formatted in a neat and organized fashion?

_____        16.        Were all problems or pertinent information reported to Perfection Software?

                   

_____        17.        Were there any on-going problems left unfinished?

_____        18.        Were all documents that were needed to complete the installation carried with

                          the installer?

_____        19.        Were notes taken of any pertinent information of problems etc?

_____        20.        Overall view of the whole installation.

Support Manager’s Notes:

__________________________________________________________________________________

__________________________________________________________________________________

Note: If Perfection Software had to ship any hardware that was missed due to the installer’s error, the total cost will be deducted from their installation bonus.

                                               __________________________________        ______________

                                               Support Manager’s Signature                        Date

______ (Total Score) x  4%  = ______% (Percentage of Bonus)

______% (Percentage of Bonus) x $___________ (Total Amount Commissionable) = $_________(Bonus)

Order# :                                           Invoice# :                                     

Formulas:

4% x Total Evaluation Score = Percentage of Bonus (Example: 4% x 100 = 4% or 4% x 84 = 3.36%)

Then 3.36% x Total Amount Commissionable = bonus.  (Example: 3.36% x 20,000 = $672.00)