Installation Evaluation Form
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       Perfection Software

       New Installation Questionnaire


Company & Ph#: ___________________________                Owners Name: _________________________


Installer: __________________________________                Installation Date:   _______________________

Scale:     1- Unacceptable         2 Poor        3 - Acceptable                4 - Very Good                5 - Excellent


____    1.        Level of satisfaction with the installers preparation and contact with you prior to the installation.


_____        2.        General appearance of installer.


_____        3.        Knowledge of the subject matter.  The quality of the explanations regarding the system and software during the installation.

_____        4.        Patience of installer.  The extent to which the installer took the time to answer questions and

cover important or difficult material.

_____        5.        Installers communication skills.  The extent to which the installer explained matters clearly and

concisely.

_____        6.        Flexibility and work ethic of installer.  The installers willingness to training with and around

your schedule, and overall effort put forth during the installation.

_____        7.        Installers general training skills.  The extent to which the subject matter was presented in an

organized, easy to understand fashion.

_____        8.        The installers ability to apply the software/upgrade to your specific business needs.


_____        9.        The extent to which the cables were properly labeled, secure, and neat.


_____        10.        The extent to which normal Daily, Weekly, and Monthly procedures were discussed.






Customers Comments:


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