Perfection Software
New Installation Questionnaire
Company & Ph#: ___________________________ Owner’s Name: _________________________
Installer: __________________________________ Installation Date: _______________________
Scale: 1- Unacceptable 2 – Poor 3 - Acceptable 4 - Very Good 5 - Excellent
____ 1. Level of satisfaction with the installer’s preparation and contact with you prior to the installation.
_____ 2. General appearance of installer.
_____ 3. Knowledge of the subject matter. The quality of the explanations regarding the system and software during the installation.
_____ 4. Patience of installer. The extent to which the installer took the time to answer questions and
cover important or difficult material.
_____ 5. Installer’s communication skills. The extent to which the installer explained matters clearly and
concisely.
_____ 6. Flexibility and work ethic of installer. The installer’s willingness to training with and around
your schedule, and overall effort put forth during the installation.
_____ 7. Installer’s general training skills. The extent to which the subject matter was presented in an
organized, easy to understand fashion.
_____ 8. The installer’s ability to apply the software/upgrade to your specific business needs.
_____ 9. The extent to which the cables were properly labeled, secure, and neat.
_____ 10. The extent to which normal Daily, Weekly, and Monthly procedures were discussed.
Customer’s Comments:
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