Hold Order
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You may display a list and retrieve Hold Orders from the “POS Order Entry” screen.


At “Order Number” enter a <?> and press <ENTER>. A list of Hold Orders will be displayed with the customer's name. Use the Page Up and Page Down keys to view Hold Orders not listed on the first Lookup Screen. Enter in the Selection Number and press <ENTER> to pull up the Order. The cursor will then be at the “Enter Selection” prompt.


There is an option in “POS Defaults & Comments” in SYSTEM MANAGEMENT (10.2.6.2 field 48 page 3) "Show Locs on Hold List" that limits the Hold Order Lookup to the current location. The Hold Order Lookup that appears after a customer is entered will still display all Hold Orders, for all locations, for that customer.


Also, in “POS Defaults & Comments” in SYSTEM MANAGEMENT (10.2.6.2 field 79 page 4) "Change Port Location Prompt". The port location and the order location may not match.  Printer assignments, along with other features may use the port location to determine what printers and setups to use to process the order. This feature allows a range of options in changing the port location to match the order location, or simply warning the user that the order location and port location do not match.


Retrieving orders with transaction types PA, PO, QU or SP will not affect the port location, nor will viewing a finalized invoice. When backorders are converted, the resulting DI will be checked against the port location to determine if a change is needed.


It is recommended that all locations be setup with the same value in the new field in Point of Sale Defaults and Comments, to prevent confusion when switching port locations from one location to another.