Use the Print Individual Statement program when you need to print an individual statement. You may print a Statement for a Customer at any time.
Disputed Invoices are set in "Enter PO into Posted Invoice/Show Applied Items" (6.3.5) and will appear with an asterisk (*). The Invoice is aged according to the Invoice Date and will still trigger Dunning Messages. Disputed Invoices are exempt from Service Charges.
Statements will not run if there are Payments or Adjustments that are Unposted and Applied. A message will be displayed that lists those items that need to be Posted in order to continue. If you do not want to Post these items, then you must Unapply them.
The Statement Date entered will be printed on the Statement.
After the statement is printed, you have the option of reprinting it. This is helpful in the event of a printer jam or misalignment. If the printer is misaligned, turn the printer off. Align the paper back to the correct Location. Turn the printer back on.
Items that are Disputed or that have not yet been printed on a Statement will print on the current Statement.
The customer's Statement Discount, set up in “Customer Entry” (6.1.1 field 34) will be calculated and print on the Statement.
If you Back Post an item (invoice, adjustment, etc...) and apply it fully within the current period, the item will not appear on the current statement.