1.8 Customer Part # Order History
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The Customer Part Number Order History displays the Order History of a particular part number or manufacturer for a particular customer or all customers. You may even get the order history of Not on File Part Numbers. The Total Quantity is displayed in the highlight bar and in printed reports.


Invoices must be posted for information to be displayed.


This report is extremely useful when a Customer is returning an item without a receipt. You may immediately look up their Part Number Order History to see when (or if) the item was purchased and at what price.


You can lookup a Part Number or Manufacturer without entering in the Customer Number. At the Customer prompt, press <ENTER>. Enter in the part number or manufacturer and press <ENTER>. The program will then display all Customers who purchased this part or manufacturer.


You may get the history for ALL parts sold to a customer by pressing <ENTER> at the “Mfr or Part #” prompt. The list will be displayed in alphanumeric order by part number. WARNING: This process may take a long time to finish.


The Unit of Measure is used to narrow the search. It may also be used when you use to sell in a particular Unit of Measure but have changed it. You may look at the history of the part number even if you no longer sell it. Enter in the name of the Unit of Measure that has been discontinued (deleted from inventory) at the Unit of Measure prompt and press <ENTER>.


You may enter a Cutoff Date for selecting history or choose All dates.


The Customer Part Number Order History may be sorted by the Customer Name, Part Number or Order Date.


There is a link between the Order History and "POS Order Entry" (1.1) screen so you may quickly view the Order without having to go out of this program. A list of all Order Numbers that this Customer has purchased the Part Number on will be displayed. You may go directly to the "POS Order Entry" (1.1) screen by typing in the selection number to the left of the of Order Number. When you are done reviewing the Order, you will be returned back to the Customers Order History.


You may “toggle” between an 80-column display and a 132-column (compressed) display. This option is only available on display devices capable of displaying 132-columns (ADDS terminals and AccuTerm stations). If toggled into 132-display, more data will be shown.


Note: All Inventory Part Number Lookup Single column display (<?> Lookup)


All Inventory Lookup screens that are currently more than one column have an option to toggle the column display with the <Left Arrow> key. Users can toggle back and forth to a single column, allowing the entire description to be displayed.


In the Advanced Lookup screen, the initial display will show the Group Code & QOH (or Key Words) as usual. Using the <Left Arrow> will clear these columns and display the full description, or toggle back to showing the columns.


The setting is stored by port number, so the user will stay in that "mode" until toggled back with the <Left Arrow>. Inventory lookups that are currently single column will not have the toggle option available.


Sort Customer History by Location:


Location:

Enter Order Location to Display, Enter <?> for Location Lookup


Sort by:

Enter <P> to sort by Part Number, Enter <D> to sort by Date, Enter <N> to sort by Customer's Name or Enter <L> to sort by Order Location (This will sort customer history by Location when choosing "All" locations in the Location Prompt).