After calculating service charges, you may review, add, change, or delete individual customer service charges. This is very helpful when you have a special circumstance that you do not want to charge a customer the monthly service charge but don't want to block them from future service charges. You may also review posted entries.
If a batch has already been posted, you will need to create a new number.
The Reference Number will be printed on the customer’s statement.
If the service charge amount has been calculated and the customer does not have an "N" in "Service Charge?" in "Customer Entry"(6.1.1 field 29), the amount will be displayed. To accept the amount, just press <ENTER>.
You may change the service charge amount that has been calculated. You must use a decimal (.) to separate dollars from cents. If the dollar amount is a whole number, it is not necessary to put in zero cents (.00); the system will default to this for you.
The Comment is not printed on the statement, but is used as your reference.
The date created is taken from the Date Entered in "Calculate Service Charges"(6.7.1). This date is the Reference Date that will appear on the Statement. You may change the date created, see "Change Date Created" below.
The date posted, accounting period, and journal entry will automatically be entered after posting.
The Location will default to the current Location.
You will display the Aged Receivable for this customer. At "Enter Selection" type an <R> and press <ENTER>.
The system uses the Date Created for Aging the Service Charge, if the "Aging Type" is Date in "Statement Terms & Comments”(6.11.6 field 6). At "Enter Selection" type a <C>, and press <ENTER>. Enter the new date, and press <ENTER>.
If the Service Charge is already posted you may only view the items.
The Show Applied Items feature will display the Payment/Adjustment applied to the Service Charge, the date entered, location, Accounting Period, total amount, amount applied, date applied, and reference number. Type <SA> and press <ENTER> to show the applied information. Use the <PAGE UP> and <PAGE DOWN> keys to page through the items. Use the Up and Down Arrows to scroll through the items. To print the applied information displayed, enter a <P> and press <ENTER>. The information will be printed at the System Printer.
The Cash Apply History will be viewable from within the <SA> Show Applied option, via a <T>oggle option. If an item is unapplied, it will be displayed as a negative amount. The user may <P>rint a copy of the history, and may also view one of the individual transactions by selecting the item number.
In the Entry Options section at the bottom right the following information will be displayed: Date Created, Time Created and Time Posted, WHO created and WHO posted the item.
<DEL> Option - Enter <DEL> to delete all Unposted Service Charges. This will delete all unposted service charges.