PPG2  eTransfer/eInventory Troubleshooting

Troubleshooting:

First, you do the below command in TCL to see the status of eTransfer.

GET.DUR.STATUS

If the status is locked you can use the next command to restart the process or a restart of D3 would work.

CHECK.GET.DUR.ACTIVE

*The eTransfer is going through our EPO Server, so a query by the customer will any logs going through the system.

Once PPG sends some requests, you can do:

SORT DUR.TRACKING DATE TIME

To view and see if requests were processed, the researches every 15 minutes so it will that long if made any changes.